Skip to main content

Suche

Beiträge die mit users getaggt sind


 
100 #Million #Quora #Users Have Info #Exposed in #Data #Breach


The popular information sharing website released a statement late on Monday explaining the situation.
https://interestingengineering.com/100-million-quora-users-have-info-exposed-in-data-breach

 
Bild/Foto
Escribían Fernando Casale y Gustavo Katcheroff en su Manual de Creación de Páginas Web publicado por editorial Users en 1996: “La tendencia actual de la Web es parecerse lo más posible a la televisión ya que, según las estadísticas, el 70% de las personas que tienen acceso a Internet prefieren ver la TV a estar conectadas a la red. Es por este motivo que la estrategia de las empresas es crear nuevas tecnologías para atraer a más gente hacia la web. Sin saber a ciencia cierta lo que nos depara el futuro, es nuestro deseo que, aunque la Red se vuelva cada vez más comercial, sigan existiendo páginas sencillas y hechas por gente común. El día en que todas las páginas se construyan siguiendo las últimas tendencias del diseño gráfico, la Web se parecerán definitivamente a la TV (medio que se caracteriza por mostrar imágenes perfectas, por ejemplo, sólo de personas lindas), y algo de su esencia original se habrá perdido”.

Atento a que esto ocurrió, no me importa ser anticuado y decido comenzar esta página personal para abrir las puertas de mi mente a todo aquel que tenga ganas de navegar como se hacía antes: frente a una computadora, con ganas y tiempo de perderse en los laberintos artísticos e intelectuales de una persona común.

Enlace: [https://charliemartinez.neocities.org]

#Hola #Español #Spanish #Argentina #BuenosAires #Neocities #Users #Fernando #Casale #Gustavo #Katcheroff #html #retro #informatica #linux #ordenadores #1.0 #web #site #geocities #vintage #90's #Internet

 
- #Instagram Will Use #AI To #Describe #Images for #Visually #Impaired #Users
Bild/Foto
While social media accessibility tools for the visually impaired have come a long way, Instagram has been lagging behind. That doesn’t mean people with visual impairments have ditched the app. But it did leave a lot to be desired in terms of functionality for the visually impaired — and that might be starting to change.
https://futurism.com/ai-describe-instagram-posts-visually-impaired/

 

2018: The year Apple finally remembered its extreme pro users


#2018 #apple #extreme #finally #pro #remembered #users #year

 

Microsoft’s enterprise products covertly gather personal data on users


Microsoft collects and stores personal data about the behavior of individual users of its enterprise offerings on a large scale, without any public documentation — according to a new report by Privacy…
Article word count: 749

HN Discussion: https://news.ycombinator.com/item?id=18468293
Posted by Quanttek (karma: 674)
Post stats: Points: 81 - Comments: 28 - 2018-11-16T12:35:56Z

\#HackerNews #covertly #data #enterprise #gather #microsofts #personal #products #users
Article content:




Microsoft collects and stores personal data about the behavior of individual users of its enterprise offerings on a large scale, without any public documentation — according to a [1]new report by [2]Privacy Company.

The data protection impact assessment (DPIA) was commissioned by the Dutch government to guide its institutions — which includes 300,000 workstations in ministries, the judiciary, the police, tax authorities, etc. — in their dealings with Microsoft‘s enterprise software.

[3]In a blog post discussing the findings of the report, Privacy Company clearly states that the results of the DPIA on Microsoft Office ProPlus for enterprises are alarming.
Microsoft systematically collects data on a large scale about the individual use of Word, Excel, PowerPoint and Outlook. Covertly, without informing people. 

 Microsoft does not offer any choice with regard to the amount of data, or possibility to switch off the collection, or ability to see what data are collected, because the data stream is encoded. 

 Similar to the practice in Windows 10, Microsoft has included separate software in the Office software that regularly sends telemetry data to its own servers in the United States.

Basically, Microsoft gathers a ton of data on employees using the company’s software, without letting them know, and doesn’t provide the option to opt out.

One of the biggest concerns of the report is Microsoft‘s use of the telemetry data, as Microsoft is pushing more and more services off premise. Up until now, Dutch governmental institutions have stored their content data locally, in their own data centers. But this is set to change.

The Dutch authorities are conducting pilots with storing data on the Microsoft cloud, in SharePoint, and in OneDrive — along with testing out the web-only version of Office 365. Although Microsoft does collect data on individual use of its software in current set-ups, the DPIA show that the new methods come with “high data protection risks for data subjects.”

The blog states that Microsoft has already made commitments to make adjustments to its software to accommodate privacy concerns, e.g. a telemetry data viewer tool and a new “zero-exhaust setting.”

While Microsoft‘s plans will hopefully help minimize the risk for its users, Privacy Company outlines six remaining high risks for data subjects:
\* The unlawful storage of sensitive/classified/special categories of data, both in metadata and in, for example, subject lines of e-mails 
 \* The incorrect qualification of Microsoft as a data processor, instead of as joint controller as defined in article 26 of the GDPR 
 \* Insufficient control over sub-processors and factual data processing 
 \* The lack of purpose limitation, both for the processing of historically collected diagnostic data and the possibility to dynamically add new types of events 
 \* The transfer of (all kinds of) diagnostic data outside of the EEA, while the current legal ground for Office ProPlus is the Privacy Shield and the validity of this agreement is subject of a procedure at the European Court of Justice 
 \* The indefinite retention period of diagnostic data and the lack of a tool to delete historical diagnostical data

A Microsoft spokesperson told TNW that the company was committed to finding a solution to the concerns raised in Privacy Company’s report:
We are committed to our customers’ privacy, putting them in control of their data and ensuring that Office ProPlus and other Microsoft products and services comply with GDPR and other applicable laws. 

 We appreciate the opportunity to discuss our diagnostic data handling practices in Office ProPlus with the Dutch Ministry of Justice and look forward to a successful resolution of any concerns.

In the mean time, Privacy Company recommends admins of the enterprise version of Office ProPlus in the Netherlands (although many of them should also be applicable to other countries) to take the following measures to lower the privacy risk for employees and other users:
\* Apply the new zero-exhaust settings 
 \* Centrally prohibit the use of Connected Services 
 \* Centrally prohibit the option for users to send personal data to Microsoft to ‘improve Office’ 
 \* Do not use SharePoint Online / OneDrive 
 \* Do not use the web-only version of Office 365 
 \* Periodically delete the Active Directory account of some VIP users, and create new accounts for them, to ensure that Microsoft deletes the historical diagnostic data 
 \* Consider using a stand-alone deployment without Microsoft account for confidential/sensitive data 
 \* Consider conducting a pilot with alternative software, after having conducted a DPIA on that specific processing This could be a pilot with alternative open source productivity software.

Read next: [4]Even artists are using Microsoft Excel, become a master of formulas for $19

References

Visible links
1. https://www.rijksoverheid.nl/binaries/rijksoverheid/documenten/rapporten/2018/11/07/data-protection-impact-assessment-op-microsoft-office/DPIA+Microsoft+Office+2016+and+365+-+20191105.pdf
2. https://www.privacycompany.eu/
3. https://www.privacycompany.eu/en/impact-assessment-shows-privacy-risks-microsoft-office-proplus-enterprise/
4. https://thenextweb.com/offers/2018/11/15/even-artists-are-using-microsoft-excel-become-a-master-of-formulas-for-19/

HackerNewsBot debug: Calculated post rank: 63 - Loop: 77 - Rank min: 60 - Author rank: 49

 

What does WhatsApp’s upcoming monetisation mean for the company and its users?


WhatsApp is the only messaging app among those with over a billion monthly active users, which hasn’t started actual monetisation ...
Article word count: 5236

HN Discussion: https://news.ycombinator.com/item?id=18430438
Posted by dsr12 (karma: 25586)
Post stats: Points: 81 - Comments: 83 - 2018-11-12T03:42:07Z

\#HackerNews #and #company #does #for #its #mean #monetisation #the #upcoming #users #what #whatsapps
Article content:




WhatsApp is the only messaging app among those with [1]over a billion monthly active users, which hasn’t started actual monetisation yet. In November 2016, WABetaInfo, a third-party website that reports on new features found in WhatsApp’s beta releases, [2]reported that WhatsApp was going to [3]launch a Snapchat Stories like feature. I found it very intriguing and predicted then that this feature would lead to advertising coming on WhatsApp.

My prediction came true in August 2018.
Translation: Ads are coming finally to WhatsApp “WhatsApp is testing a Snapchat Stories-like feature [4]https://t.co/DczExfmXdc via [5]@mashable 

 — Himanshu Gupta (@HalfRebel) [6]November 4, 2016

My prediction(link to a slightly detailed one [7]here on Facebook

My thinking then went like this. Despite WhatsApp’s consistent public stance then that it was opposed to any form of advertising, which I’ll talk more about in the article below, I argued that Stories is a public feed where a user’s privacy isn’t violated and introducing advertising won’t feel like spam. In case of a normal P2P messaging experience, adding ads in between a chat conversation is likely to feel very spam-ish and might cause significant user discomfort if one is using WhatsApp during emergency situations, such as when a user requires urgent help from a close friend or a relative in case of a medical situation. WhatsApp, being a highly user-focused company, seemed an unlikely candidate to hurt the P2P messaging experience by introducing ads there. However, considering that WhatsApp had not done anything significant to launch monetisation despite a purchase tag of $23 billion, it seemed likely to me that it would experiment with advertising on a public feed where a user’s personal privacy doesn’t seem to be hindered much.

To be sure, I wasn’t the only one who got this right. Parmy Olson, a reporter at Forbes who’s interviewed both the founders of WhatsApp, independently made the [8]same guess in February 2017 about ads coming on WhatsApp via a Stories like feature (my prediction was the previous November). WhatsApp announced in August 2018 that it would be launching [9]advertising on its platform via WhatsApp Status, a bite-sized content feed on the app where content posted by users disappears after 24 hours of posting it, similar to Instagram or Facebook or Snapchat Stories. In the same announcement, WhatsApp also said that it would be launching [10]business API accounts to help businesses reach out to their customers on WhatsApp, and allow businesses to run ads on Facebook to start a conversation with their customers on WhatsApp. These three initiatives are expected to kickstart WhatsApp’s monetisation.

Disclosure: Between 2012 and 2015, I worked at WeChat which is a competitor to WhatsApp globally.

However, the story of WhatsApp’s monetisation isn’t as straightforward as launching ads on a platform with over 1.5 billion users. The app was conceived as an anti-advertising app, to be used by every single smartphone user globally to communicate with others, and in process replace SMS. When Facebook bought WhatsApp in the year 2014, it promised WhatsApp complete independence, and the early signs suggested that WhatsApp would continue on its original mission as it launched end-to-end encryption on its platform that made any form of advertising on WhatsApp almost impossible, since the app didn’t and couldn’t capture almost any meaningful data to serve targeted ads then. But in a turn of events that is more common to hostile takeovers than friendly ones, Facebook then went on to force data sharing between WhatsApp and Facebook’s other products, which as I explain below in detail, has largely diluted the anti-advertising stance of WhatsApp, leaving the founders of the company disillusioned and bitter, and exiting their own company and product. As it has grown, WhatsApp has also become a hotbed of fake news, threatening democracies by enabling propaganda sharing and claiming lives due to unchecked misinformation creating lynch mobs.

Irrespective of these tussles and negative developments, WhatsApp continues to be a much-loved app used by billions. But the friction between respecting user privacy versus implementing profitable advertising, and enabling businesses to communicate with users versus controlling spread of misinformation and spam, still remain open questions to the company, and that’s likely the reason monetisation has still not been rolled out openly on the platform. In this article, I take a look at how each of the announced monetisation initiatives by WhatsApp is likely to pan out, the chances of their success, and their potential impact on the app’s users. To begin with, it’s worth going through a quick recap of the history of Whatsapp’s tumultuous relationship with the “idea” of advertising.

WhatsApp was originally built with an anti-advertising ethos

WhatsApp famously used to have an anti-advertising public stance right since its inception days. Brian Acton, one of the two co-founders of WhatsApp, hated advertising almost viscerally and had posted a “No ads, No games, No gimmicks” note as an almost sort of guiding principle for WhatsApp on the desk of Jan Koum, the other co-founder of WhatsApp and its original CEO. Prior to WhatsApp, both the co-founders of WhatsApp had worked at Yahoo, a leading tech company of its time which used to earn pretty much all its money from advertising. In an [11]interview to The Wired post the Facebook-acquisition, explaining his antipathy for advertising, Acton had said, “I worked on Yahoo! Shopping, where there was always a debate about putting more ads and logos on pages. It left a bad taste.”

Brian Acton’s note that was kept on Jan Koum’s desk. Source: Sequoia Capital

In terms of monetisation, WhatsApp originally used to be free on all platforms except iOS, where it used to cost $1 for the lifetime (later changed to an annual subscription fee of $1). Post the Facebook acquisition, WhatsApp became free on all platforms.

Even in their post-Facebook-acquisition [12]interviews in February 2014, the founders proudly showcased the “No Ads, No Games, No Gimmicks” note and talked about their contempt for advertising-based business models and their respect for user privacy. As for monetisation, Koum wrote a [13]post on the WhatsApp blog where he mentioned about exploring non-advertising based revenue models, writing:

“Naturally, people might wonder how we plan to keep WhatsApp running without subscription fees and if today’s announcement means we’re introducing third-party ads. The answer is no. Starting this year, we will test tools that allow you to use WhatsApp to communicate with businesses and organizations that you want to hear from. That could mean communicating with your bank about whether a recent transaction was fraudulent, or with an airline about a delayed flight. We all get these messages elsewhere today – through text messages and phone calls – so we want to test new tools to make this easier to do on WhatsApp, while still giving you an experience without third-party ads and spam.”

In line with its focus on privacy, WhatsApp even launched [14]end-to-end encryption on the platform in April 2016.

The other model of monetisation in case of messaging and social apps has primarily been built by Tencent, which owns WeChat, a hugely popular messaging app in China, which has built a [15]super-app ecosystem of taxi, payments, e-commerce etc. on top of the messaging experience. Tencent is one of the biggest gaming companies globally and uses messaging as a social layer to help users discover and play games with their friends and communities. But to date, WhatsApp has never shown any inclination of building such a super-app ecosystem or a gaming platform, sticking to its roots as a tech-focused company.

How WhatsApp gradually opened up to advertising

When WhatsApp was sold to Facebook, both the companies had initially claimed that [16]no data would be shared between the two entities and they’d continue to run completely separately. Even Mark Zuckerberg, the CEO of Facebook, had [17]then said that “I don’t personally think ads are the right way to monetize messaging.” However, in April 2017, which was sometime after the end-to-end encryption was implemented on WhatsApp, Facebook changed its stance and instead [18]forced WhatsApp users to share some of their personal data points with Facebook or stop using WhatsApp altogether, causing a rift with Koum and Acton eventually causing the [19]co-founders of WhatsApp to leave. This data sharing included a key [20]data point of mobile number and certain other characteristics such as last seen, device identifier, operating system, and likely the mobile numbers of people [21]one is chatting with etc.

Facebook claimed it was doing so for reducing spam on WhatsApp and improving the experience of users by providing better friend suggestions on Facebook, and delivering better Facebook ads. While WhatsApp or Facebook didn’t explain how this would exactly work, one possible scenario could be that if one chats with a person regularly on WhatsApp, but isn’t friends with that person on Facebook, that other person could potentially now start showing as a friend suggestion on Facebook. Similarly, the information could also be used for improving Facebook’s news feed by prioritising content from one’s close friends on WhatsApp (with whom one chats regularly on WhatsApp), since most P2P conversations in emerging markets such as India actually happen on WhatsApp and not Facebook Messenger. Hence, Facebook can potentially use signals from WhatsApp conversation graph to improve its friend suggestions and news feed experience.

Since Facebook and WhatsApp had [22]not disclosed a possibility of such a data sharing being possible at the time of Whatsapp acquisition, the [23]EU fined Facebook $122 million. But in a way, this overall episode foreshadowed things to come, since, from this moment onwards, both Facebook and WhatsApp became complicit in improving advertising, even if on Facebook.

With regards to launching advertising on WhatsApp Status, I’d personally say that this wasn’t something fundamentally against WhatsApp’s core ethos. At the time of acquisition, Koum had [24]written on the company’s blog, “…you (the WhatsApp users) can still count on absolutely no ads interrupting your communication.” Since putting ads on WhatsApp Status doesn’t interrupt the P2P communication between two users, it can be argued that it isn’t truly breaking WhatsApp’s core philosophy. This position of Koum being personally okay with advertising on WhatsApp Status, and that it was not something Facebook forced on WhatsApp, is confirmed by a Wall Street Journal story about his last day at Facebook. The story describes an [25]all-hands meeting by Koum with WhatsApp and Facebook employees from April 2018:

“An employee asked him (Mr. Koum) about WhatsApp’s plans for advertising. Mr. Koum responded by first alluding to his well-documented antipathy for ads, according to people familiar with his remarks. But Mr. Koum added that if ads were to happen, placing them in Status would be the least intrusive way of doing so, according to the people.”

What fundamentally broke Facebook’s promise of independence at the time of WhatsApp acquisition isn’t introducing advertising on WhatsApp Status, but instead when Facebook compromised WhatsApp’s core value of user privacy by forcing data sharing on it. While forcing data sharing is vital to Facebook’s plans to make more money from WhatsApp, the step also had deeper ramifications. Despite being an end-to-end encrypted network, Facebook today knows pretty much everything about most of its WhatsApp users to show them perfectly targeted ads on WhatsApp Status and thereby violating their user privacy.

How would ad targeting work on WhatsApp without meaningful user data?

The tricky situation with WhatsApp launching ads is that it’s an end-to-end encrypted platform. So it doesn’t know anything about the content of the message conversations, including [26]voice and video calls, [27]live location, or [28]WhatsApp Status. Hence, beyond the [29]basic details such as a user’s mobile number, name (which is optional), last seen time, and mobile number of the person whom one is chatting with, it doesn’t know much. Even though it can, it chooses [30]not to collect GPS location.

While WhatsApp has over 1.5 billion monthly active users, launching advertising on its platform requires it to solve some fundamental issues related to how advertising works. WhatsApp doesn’t have any targeting information such as age, gender, interests, behavioural data, etc. Running ads without any targeting would hurt the experience of WhatsApp users, and also waste advertiser’s marketing dollars. For example, showing ads for diapers to parents with newborn infants or toddlers would likely lead to some profitable conversions for a diaper maker, but the same ad would be likely wasted on bachelors or senior citizens.

In absence of any meaningful targeting data, WhatsApp has no option but to rely on Facebook or Instagram to extract targeting data on users for running advertising. Since a user is likely to use the same mobile number on WhatsApp as well as on Facebook and Instagram, WhatsApp can pull in the targeting data from the latter two, both of which have ample data on users to run quality marketing campaigns, which is evident in the increasing market share of Facebook Inc. when it comes to digital advertising.

However, since this strategy relies on phone number as matching identity, it stands to reason that users who want to avoid advertising on WhatsApp can choose to remove their phone number from Facebook and Instagram, or just add a different mobile number to their Facebook and Instagram profiles (which is easy to do in countries such as India where people often use dual-SIM phones). The other option can be using the advertising-id, an identifier that’s unique to each mobile device and is provided by mobile operating systems to internet advertising players, as the common identifier between the Facebook family of apps. Since WhatsApp is a mobile messaging app (accessing the web version requires the WhatsApp mobile app to be active and connected to the internet) and a major proportion of Facebook and Instagram users access these services on the mobile phone, a common advertising-id makes it easier to identify the same user across Facebook’s family of apps.

Recently, on October 17, WABetaInfo has noticed a feature in a WhatsApp beta release in which users would be asked to [31]link their WhatsApp accounts to Instagram or Facebook accounts. WABetaInfo expected the utility of this feature to be able to recover one’s Facebook account via WhatsApp or share one’s WhatsApp Status updates automatically to Instagram and Facebook. The latter seems like a genuine consumer value as it takes away the pain of creating a piece of content and posting it manually to multiple Facebook family of apps. It also helps in seeding content to Facebook’s core product, which is seeing usage gradually wither away as younger users avoid Facebook. But as an added advantage, this linking between WhatsApp and Facebook/Instagram accounts also helps solve the advertising targeting problem. An advertising model based on an assumption of common mobile number or tracking advertising-id across Facebook’s universe can be [32]questioned by regulators, in absence of explicit user consent, or cases where a user has unlinked their mobile number from Facebook and Instagram, but where a user has explicitly linked accounts, there can’t be any regulatory scrutiny.

Advertising on WhatsApp has positive signs but with some concerns

The good news for monetisation on WhatsApp is that the number of WhatsApp Status users has been [33]going consistently up. Among all the Facebook apps, WhatsApp’s version of Stories feature has the highest daily users number at [34]450 million users. Since Facebook expects Stories to [35]surpass Feed sharing soon, this bodes well for WhatsApp monetisation.

This is proven by a Google trends analysis too.

Source: [36]Google trends

Clearly, WhatsApp’s version of the Stories feature seems to have very good usage and engagement. However, Sheryl Sandberg, the COO of Facebook, has mentioned in a recent investor conference call that the Stories may have concerns with regards to monetisation, by saying, “The question is, will this (Stories) monetize at the same rate as News Feed? And we honestly don’t know.” Since Stories ads are currently skippable, users are able to skip past them very easily. Since Facebook expects Stories to [37]overtake newsfeed in terms of sharing, it’s causing worries in the minds of investors if Stories would monetise well for Facebook, or not. Josh Constine at TechCrunch, however, expects Facebook’s universe of apps to implement [38]unskippable ads in Stories, and monetise them at premium rates. Ben Thompson, a well-regarded writer on technology and strategy, has suggested that since Stories leads to higher video content consumption, it is, in fact, ideal for brand advertising and, hence, is a [39]better-suited format for monetisation for Facebook, which has long been trying to change its positioning from a performance-driven marketing platform to a place where brand advertising does well.

Even though the usage of WhatsApp Status seems healthy, a major base of WhatsApp users is in emerging markets such as India, Brazil, Mexico, Indonesia, Russia, Spain etc. The advertising revenues in these markets are likely to be lower on a per-user basis compared to developed markets such as the US, Germany, Japan etc. where WhatsApp has fewer users. So while it seems likely that advertising on WhatsApp Status would be a winner in the long term for Facebook, the absolute revenue numbers may be lower in the short term until the emerging markets catch up.

What about the other areas of monetisation

WhatsApp’s other approach to monetisation is [40]business API accounts where businesses would be charged a certain amount of money for sending messages to users on WhatsApp. These messages, too, are [41]end-to-end encrypted. The pricing of these messages is at a premium compared to SMS costs. Taking the example of India which is the largest market for WhatsApp with [42]200 million monthly active users, the typical costs for a business to send a message on WhatsApp would be almost [43]7x compared to routine SMS costs (10 paise versus 70 paise), though businesses may still use WhatsApp because of high delivery rates for WhatsApp compared to SMS. In India, SMS usually have 50% failure rate due to incorrect numbers, or users changing numbers often due to India largely being a pre-paid market, or the number being on the do-not-disturb registry mandated by the government. To make the deal sweeter, WhatsApp has announced plans to provide an [44]incentive of lower messaging costs to businesses who respond to their customers faster.

As compared to other messaging platforms like Messenger, WeChat and LINE, the business API account experience on WhatsApp is different in the sense that a user doesn’t have to go and follow the business account explicitly on WhatsApp by himself/herself. Instead, whenever a user does a transaction at an external service like a ticket booked on MakeMyTrip or a movie on BookMyShow etc., after the purchase, the user get a “default opt-in” option to receive alerts and messages related to the booking on WhatsApp. (One can choose to opt out but most users usually always go ahead with the default option.) Hence, instead of receiving transactional alerts on SMS after booking a transaction, one would start receiving such messages and alerts on WhatsApp. From a consumer’s point of view, the benefit is that one usually gets the ticket or booking details in a richer media format such as image rather than a plain SMS text.

However, the risk with such an approach is that in the long term, it could devolve into a very spam-like experience for the end-users. Currently, WhatsApp has opened up its business account APIs to only a limited set of businesses and from my private conversations with a couple of Facebook account managers, it seems it is still open to only around 90 to 100 businesses in India such as MakeMyTrip, BookMyShow etc. However, as this scales to a self-serve model similar to how Facebook Pages or Twitter accounts with a self-serve advertising model are currently run, there is a big risk of WhatsApp users suffering from spam. Since WhatsApp isn’t really validating at its end whenever a user is actually giving consent for receiving messages from a business, spammers and unscrupulous businesses can keep creating new WhatsApp business API accounts, send spam on WhatsApp, get blocked after reporting, and again create new accounts. Spam on WhatsApp is even more problematic than Facebook or Instagram since each WhatsApp message arrives as a notification and, hence, breaks a user’s attention. To avoid this, WhatsApp would have to ensure that WhatsApp business API accounts are manually approved only to high-quality businesses. While this last step may ensure quality, it also means monetisation may remain limited.

In any case, businesses may choose to create gamification-based scenarios which aren’t really about useful informational alerts. Here, I am sharing a personal experience of an alert message from online travel agent MakeMyTrip, where it is spamming me about its in-app currency and loyalty program that I have no interest in. Since MakeMyTrip is an important app which I often use for booking hotels and flights, I don’t really wish to block or unfollow its WhatsApp account but there is no way for me to unsubscribe from, say, “promotional” alerts or specific alerts related to “MMT Wallet+ Cash”.

Screenshot of MakeMyTrip spamming me about its loyalty program/wallet called MMTBlack, which I have no interest in using or getting updates about.

How do other messaging apps manage this? In the case of Messenger, Facebook’s other messaging app, businesses can only send messages to those users who are following them on Messenger. Hence, there is technically no “spam” there. If a business account sends too many notifications and messages to a user, it is likely to get unfollowed.

In the case of WeChat, It creates two categories of business accounts: [45]Subscription accounts and Service accounts. Subscription accounts can send one message per day to the user, and all the messages from a Subscription account go inside a specific sub-section which never sends any notifications or alerts to users. If a user is explicitly interested in a business, s/he can go inside the sub-section and then consume the content and messages sent by the businesses. The second category of business account on WeChat – a Service account – can only send one message per week and those messages appear in the main messages section. Usually, a very limited number of accounts are allowed to become a service account and the content has to be purely transactional in nature. In both subscription as well as service accounts, if a user replies to a business’s message, the business can then reply to the user any number of times for the next 48 hours. If users complain about the account’s content or unfollow it, the account is quickly blocked. In either case, WeChat doesn’t charge the businesses for sending messages to users and, hence, isn’t critical to the app’s monetisation.

Going ahead, to control the problem of too many business messages cluttering up the inbox of users, one may expect that WhatsApp would probably follow a similar model with regards to its business accounts where it would push the messages from businesses into the background. But this also means that businesses may question why should they pay a premium pricing over SMS to WhatsApp for delivering a message. If WhatsApp is able to build capabilities to organise messages like some apps in India have done with SMS inboxes (e.g.: Microsoft [46]SMS Organizer, TrueCaller, PayTm, [47]Walnut etc.), it may be able to provide a better experience. (Disclosure: I work at Walnut, an SMS-based personal expense manager.) Even Apple, with its new iOS 12 update, seems to be moving towards a similar SMS spam [48]reporting solution, that’s open to third-party developers. So, it’s not clear yet if businesses moving their alerts from SMS to WhatsApp is a better experience for the end-users.

Lastly, WhatsApp’s third initiative for monetisation is around allowing businesses to run ads on Facebook or Instagram to start a conversation with their customers on WhatsApp. As Shannon Liao of [49]The Verge notes that a similar initiative on Facebook Messenger hasn’t seen much traction, “The message function on WhatsApp is nearly identical to the one on Facebook, where you can go to a business’s page and send a message. Business communications on Messenger haven’t been super successful to begin with, and Facebook has had to [50]roll out additional chat extensions to compensate.“ While theoretically this ability to start a conversation with a business from an ad or a company’s website might be genuinely useful from a consumer point of view, the revenue from this initiative ideally should really go into Facebook’s bucket, as the actual ad is being run on Facebook or Instagram newsfeeds. The problem with this kind of advertising is that it also risks undermining Facebook’s advertising model itself. After all, once a consumer clicks on a Facebook ad to start a conversation with a business on WhatsApp, that business may not need to advertise on Facebook in future. It can just keep messaging the customer directly on WhatsApp by providing personalized deals, offers and content, thereby, risking the core business model of Facebook which is that brands and businesses have to use Facebook to reach to their consumers consistently and repeatedly.

What about WhatsApp payments?

WhatsApp Payments is a feature that’s presently live only in India, the messaging platform’s biggest market. WhatsApp Payments works on top of UPI, a payments infrastructure layer, that allows instant money transfer from any Indian bank account to any Indian bank account. Google has already launched its standalone UPI payments app in India, [51]Google Pay (earlier known as Tez), and claims to have 22 million monthly active users for the app. Other prominent players in UPI payments are PayTm (backed by China’s Alibaba) and Flipkart-backed PhonePe (Flipkart is now owned by Walmart), followed by a few banking apps. While WhatsApp too has [52]launched UPI payments on its app around six months back, it’s the [53]only payments player that’s still not been given the [54]necessary approvals to scale payments beyond one million users unless it complies with all the local laws and regulations, such as storing the payments data locally in India only and appropriate multi-factor authentication. At the same time, WhatsApp’s local competitors, PayTm and PhonePe, have been [55]lobbying for [56]stronger regulations against WhatsApp to put it at a disadvantage. However, despite all the hiccups, WhatsApp eventually should be able to launch UPI payments on its app, and since pretty much every Indian with a smartphone and an active internet connection is on it, it is widely expected that WhatsApp should be able to get a meaningful share of P2P payments.

With the evolving regulatory and [57]intense [58]lobbying scenario in India, it is highly likely that players such as Google or WhatsApp (and thereby Facebook) wouldn’t be able to use UPI payments data for any non-payment related purposes, such as building advertising profiles of users. While in the short term, this limits the monetisation potential of payments for WhatsApp, in the long term, users making payments via WhatsApp are likely to be more engaged with the app and will probably spend more time on the app. Additionally, many banks in India plan to provide micro-loans to users by providing them with overdraft UPI handles, a credit product built on top of UPI, a feature that Google Pay is already in the process of launching. The same would be available on WhatsApp too eventually, and should WhatsApp get a meaningful share of payments, would also allow it to get a small share of the lending revenues when consumers choose to pay merchants and businesses via overdraft UPI handles.

What should we expect from WhatsApp’s monetisation plans

In many ways, WhatsApp has recently become a problem child within Facebook’s universe of apps. While it has a phenomenal user base of over 1.5 billion monthly active users who love using the app, unchecked fake news and misinformation on the platform have caused violence, lynchings and riots in many parts of the world. Since the platform is end-to-end encrypted, WhatsApp claims it can’t do anything beyond implementing some purely technical solutions such as limiting “forwarding of chats to 5 people at a time”, showing a message tag as “forwarded”, and empowering group admins to restrict who all can message in a group and who can’t, etc. Harsh Taneja and I wrote [59]in Columbia Journalism Review earlier this year that WhatsApp can curb the spread of fake news on its platform without breaking the end-to-end encryption, using only metadata and by adding a feature to “report” messages to allow content moderation. In Brazil, researchers have [60]argued for WhatsApp to add severe restrictions to forwarding, even as news reports have come out around how political parties are already successfully [61]getting around WhatsApp’s forwarding restrictions by figuring out new hacks.

However, with its Business API accounts, there exists a big risk that political parties or bad actors who wish to spread propaganda can misuse WhatsApp to share misinformation to millions. All one needs is to get a business API account approved on WhatsApp, a process that already seems likely to be [62]vulnerable to being abused considering the [63]recent experiences of Facebook, upload a list of phone numbers by claiming that everyone has given permission to be contacted, and send propaganda messages to millions. Even as WhatsApp is trying to [64]fight the fake news battle on its platform, going ahead with monetisation with its business API account route remains fraught with potential abuse that, in a worst-case scenario, may endanger lives. Both WhatsApp and Facebook need to tread very carefully here.

Considering that WhatsApp is still not earning any revenues, one can expect that Facebook is under increasing pressure to make some [65]monetisation happen from WhatsApp. Based on the published media evidence that includes quotes from [66]WhatsApp co-founders and [67]Facebook executives, this tussle between monetisation versus respecting user privacy seems to be the fundamental reason for WhatsApp’s founders leaving the company. When WhatsApp forced the data sharing for a few basic details such as the mobile number with Facebook, initially it looked innocuous to many observers as WhatsApp still remained end-to-end encrypted and chats remained out of bounds from Facebook. However, as I’ve explained above, this simple looking act now means that the user privacy of all of WhatsApp users has been permanently compromised, and it’s an act that would forever haunt WhatsApp’s founders and other privacy activists globally.

As I have argued in this piece, the upcoming advertising on WhatsApp Status is likely a winner in the long term as far as advertising revenues are concerned, assuming WhatsApp is able to solve issues around advertising targeting and [68]regulatory scrutiny. As for WhatsApp’s other monetisation initiatives such as business API accounts, while being potentially useful, there is also a risk that they may inflame the misinformation problem that’s plaguing the platform, lead to potential spam problems, or may not justify a shift from SMS to WhatsApp message for a business or the consumers. Despite its 1.5 billion monthly active users, WhatsApp still has some work to do to justify its $23 billion acquisition price tag. But since it continues to face no problems whatsoever as far as user growth or engagement is concerned, it continues to have the luxury of time on its hands, a rarity in today’s world.



About the Author: Himanshu Gupta is a digital marketing professional with a keen interest in messaging and social platforms. He currently heads growth at Thumbworks Technologies, a financial technology startup. Himanshu led the India marketing & strategy for WeChat, Tencent’s hit Messaging app in Asia, between 2013-2015. He can be followed via his [69]blog or [70]twitter account.

To get more stories like this on email, [71]click here and subscribe to our daily brief.

References

Visible links
1. https://techcrunch.com/2018/01/31/whatsapp-hits-1-5-billion-monthly-users-19b-not-so-bad/
2. https://twitter.com/WABetaInfo/status/794294922367082496
3. https://www.androidauthority.com/whatsapp-testing-snapchat-stories-like-status-feature-726697/
4. https://t.co/DczExfmXdc
5. https://twitter.com/mashable?ref_src=twsrc%5Etfw
6. https://twitter.com/HalfRebel/status/794578140567769091?ref_src=twsrc%5Etfw
7. https://www.facebook.com/HalfRebel/posts/10154707384864766
8. https://www.forbes.com/sites/parmyolson/2017/02/20/whatsapp-status-snapchat-snap-stories/#f5b21264e1f7
9. https://gadgets.ndtv.com/apps/news/whatsapp-status-ads-coming-in-2019-1894258
10. https://marketingland.com/facebook-looks-to-monetize-whatsapp-with-new-business-api-ads-that-open-chats-in-the-messaging-app-245311
11. http://www.wired.co.uk/article/whats-app-owner-founder-jan-koum-facebook
12. https://www.forbes.com/sites/parmyolson/2014/02/19/exclusive-inside-story-how-jan-koum-built-whatsapp-into-facebooks-new-19-billion-baby/
13. https://blog.whatsapp.com/615/Making-WhatsApp-free-and-more-useful
14. https://techcrunch.com/2016/04/05/whatsapp-completes-end-to-end-encryption-rollout/
15. https://a16z.com/2015/08/06/wechat-china-mobile-first/
16. https://blog.whatsapp.com/529/Setting-the-record-straight?
17. https://techcrunch.com/2014/02/19/whatsapp-will-monetize-later/
18. https://twitter.com/PrivacyMatters/status/1055376877311922176
19. https://www.theguardian.com/technology/2018/apr/30/jan-koum-whatsapp-co-founder-quits-facebook
20. https://techcrunch.com/2016/08/25/whatsapp-to-share-user-data-with-facebook-for-ad-targeting-heres-how-to-opt-out/
21. https://gizmodo.com/people-you-may-know-a-controversial-facebook-features-1827981959
22. https://twitter.com/RMac18/status/1044922916197081088
23. https://www.reuters.com/article/us-eu-facebook-antitrust/eu-fines-facebook-110-million-euros-over-whatsapp-deal-idUSKCN18E0LA
24. https://blog.whatsapp.com/499/Facebook
25. https://www.wsj.com/articles/behind-the-messy-expensive-split-between-facebook-and-whatsapps-founders-1528208641
26. https://blog.whatsapp.com/10000646/Group-Calling-for-Voice-and-Video-Is-Here
27. https://blog.whatsapp.com/10000634/Share-your-live-location
28. https://blog.whatsapp.com/10000630/WhatsApp-Status
29. https://www.forbes.com/sites/thomasbrewster/2017/01/22/whatsapp-facebook-backdoor-government-data-request/#a45818d1030c
30. https://blog.whatsapp.com/529/Setting-the-record-straight?
31. https://wabetainfo.com/whatsapp-is-developing-a-linked-accounts-feature-vacation-and-silent-modes/
32. https://techcrunch.com/2018/03/14/whatsapp-will-not-share-user-data-with-facebook-until-it-complies-with-gdpr-ico-closes-investigation/
33. https://www.statista.com/statistics/730306/whatsapp-status-dau/
34. https://techcrunch.com/2018/05/01/whatsapp-stories/
35. https://techcrunch.com/2018/05/02/stories-are-about-to-surpass-feed-sharing-now-what/
36. https://trends.google.com/trends/explore?date=2017-05-07%202018-11-09&q=whatsapp%20status,instagram%20story%20%2B%20instagram%20stories,facebook%20story%20%2B%20facebook%20stories%20%2B%20messenger%20story%20%2B%20messenger%20stories,snapchat%20story%20%2B%20snapchat%20stories
37. https://techcrunch.com/2018/05/02/stories-are-about-to-surpass-feed-sharing-now-what/
38. https://techcrunch.com/2018/07/27/unskippable-stories-ads/
39. https://stratechery.com/2018/facebooks-story-problem-and-opportunity/
40. https://www.whatsapp.com/business/api
41. https://developers.facebook.com/docs/whatsapp/faq/
42. https://mashable.com/2017/02/24/whatsapp-india-200-million-active-users/
43. https://twitter.com/kshashi/status/1024910896546627584?s=09
44. https://techcrunch.com/2018/08/01/whatsapp-business-api/
45. https://walkthechat.com/wechat-public-accounts-difference-subscription-service-accounts/
46. https://www.androidcentral.com/microsoft-sms-organizer-perfect-messaging-app-you-can-only-use-it-india
47. https://play.google.com/store/apps/details?id=com.daamitt.walnut.app
48. https://9to5mac.com/2018/06/09/ios-12-spam-calls-and-texts/
49. https://www.theverge.com/2018/8/1/17636418/facebook-whatsapp-ads-monetize
50. https://www.theverge.com/2017/11/30/16720458/facebook-messenger-customer-chat-open-beta-public
51. https://factordaily.com/google-pay-tez-india-transactions-30-bn-run-rate/
52. https://qz.com/india/1307771/whatsapp-is-testing-payments-feature-in-india-with-a-million-users/
53. https://economictimes.indiatimes.com/tech/internet/whatsapp-feels-payment-services-are-getting-unfair-treatment-in-india/articleshow/65523355.cms
54. https://economictimes.indiatimes.com/news/economy/finance/whatsapp-it-ministry-asks-payments-corp/articleshow/64408662.cms
55. https://blog.phonepe.com/data-localization-why-this-kolaveri-di-6d5680e3f012
56. https://www.businesstoday.in/technology/news/paytm-boss-vijay-shekhar-sharma-furious-whatsapp-upi-feature-approach-authorities/story/270722.html
57. https://www.medianama.com/2018/09/223-policy-wars-after-whatsapp-paytm-trains-its-guns-on-google-pay/
58. https://yourstory.com/2018/09/google-pay-clarifies-privacy-policy-following-paytms-notice-npci/
59. https://www.cjr.org/tow_center/whatsapp-doesnt-have-to-break-encryption-to-beat-fake-news.php
60. https://www.nytimes.com/2018/10/19/technology/whatsapp-brazil-presidential-election.html
61. https://www1.folha.uol.com.br/poder/2018/10/empresarios-bancam-campanha-contra-o-pt-pelo-whatsapp.shtml
62. https://news.vice.com/en_us/article/xw9n3q/we-posed-as-100-senators-to-run-ads-on-facebook-facebook-approved-all-of-them
63. https://twitter.com/carolecadwalla/status/1057563946939494400?s=09
64. https://newsroom.fb.com/news/h/how-whatsapp-is-fighting-misinformation-in-brazil/
65. https://www.wsj.com/articles/facebooks-new-message-to-whatsapp-make-money-1533139325
66. https://www.forbes.com/sites/parmyolson/2018/09/26/exclusive-whatsapp-cofounder-brian-acton-gives-the-inside-story-on-deletefacebook-and-why-he-left-850-million-behind/#7f3e97bf3f20
67. https://www.facebook.com/notes/david-marcus/the-other-side-of-the-story/10157815319244148/
68. https://techcrunch.com/2018/03/14/whatsapp-will-not-share-user-data-with-facebook-until-it-complies-with-gdpr-ico-closes-investigation/
69. https://medium.com/@halfrebel
70. https://twitter.com/halfrebel
71. https://factordaily.com/whatsapp-monetisation/#test-popup

HackerNewsBot debug: Calculated post rank: 81 - Loop: 118 - Rank min: 80 - Author rank: 62
What does WhatsApp’s upcoming monetisation mean for the company and its 1.5 billion users

 

FSF marks commons clause as non-free, recommends users fork software using it


We recently published a number of updates to our licensing materials. While we generally post individual announcements for these types of important changes, there were so many in such a short span…
Article word count: 618

HN Discussion: https://news.ycombinator.com/item?id=18423414
Posted by DannyBee (karma: 20136)
Post stats: Points: 141 - Comments: 20 - 2018-11-10T20:47:17Z

\#HackerNews #clause #commons #fork #fsf #marks #non-free #recommends #software #users #using
Article content:

We recently published a number of updates to our licensing materials. While we generally post individual announcements for these types of important changes, there were so many in such a short span that we needed to combine them all in one place. We recently added two licenses to our list of [1]Various Licenses and Comments about Them, updated our article on [2]License Compatibility and Relicensing, and added a new entry to the [3]Frequently Asked Questions about the GNU Licenses. What follows is a brief rundown on those changes, and how you can learn more about free software licensing.

Commons Clause

We added the [4]Commons Clause to our list of nonfree licenses. Not a stand-alone license in and of itself, it is meant to be added to an existing free license to prevent using the work commercially, rendering the work nonfree. Itʼs particularly nasty given that the name, and the fact that it is attached to pre-existing free licenses, may make it seem as if the work is still free software.

If a previously existing project that was under a free license adds the Commons Clause, users should work to fork that program and continue using it under the free license. If it isnʼt worth forking, users should simply avoid the package. We are glad to see that in the case of Redis modules using the Commons Clause, people are [5]stepping up to maintain free versions.

The Fraunhofer FDK AAC license

We recently added the [6]Fraunhofer FDK AAC license to our list of licenses. This is a free license, incompatible with any version of the GNU General Public License (GNU GPL), but also contains a potential trap. While Fraunhofer provides a copyright license here, they explicitly decline to grant any patent license. In fact, they direct users to contact them to obtain a patent license. Users should act with caution in determining whether they feel comfortable using works under this license.

License Compatibility

In September, we added a new section to our article on [7]License Compatibility and Relicensing, addressing combinations of code. This new section helps you to simplify the picture when dealing with a project that combines code under multiple compatible licenses. If complying with one license necessarily means compliance with the other, then you can reduce the question of complying with both in the following manner:

"[Y]ou start with a list of all the pertinent licenses. Then you can delete from the list any license which is subsumed by another in the list.

We say that license A subsumes license B when compliance with license A implies compliance with license B."

The updated section then goes on to list various examples of this in action. The list may be expanded in the future to cover more cases.

Translated Code

Finally, there is a new addition to our Frequently Asked Questions about the GNU Licenses, with an entry explaining [8]what the GNU GPL says about translating code into another programming language. In short, since copyright law treats a translation as a modified version of a work, translating a program into another programming language has the same consequences as creating a modified version.

How to learn more

These updates touch upon quite a few different resources that we make available, but thatʼs only the start of the materials we provide that can help you to understand free software licensing. For an overview of the resources available, visit us at [9]https://www.fsf.org/licensing, or if you have questions, you can ask the Compliance Lab directly by emailing [10]licensing@fsf.org. The Compliance Lab is our resource on free software licensing, providing materials and expertise to free software users and developers everywhere. Hereʼs what you can do to help keep this vital program going strong:

References

Visible links
1. https://www.gnu.org/licenses/license-list.html
2. http://www.gnu.org/licenses/license-compatibility.html
3. https://www.gnu.org/licenses/gpl-faq.html
4. https://www.gnu.org/licenses/license-list.html#comclause
5. https://goodformcode.com/
6. https://www.gnu.org/licenses/license-list.html#fdk
7. http://www.gnu.org/licenses/license-compatibility.html
8. https://www.gnu.org/licenses/gpl-faq.html#TranslateCode
9. https://www.fsf.org/licensing
10. mailto:licensing@fsf.org

HackerNewsBot debug: Calculated post rank: 100 - Loop: 156 - Rank min: 100 - Author rank: 51

 



Paranoia or prudency?

An elderly relative with some health issues asked me to arrange travel insurance for a flight to Europe.
I checked out a list of insurance companies who specialize in passengers with medical problems online using Tor.

3 of the 7 I checked used Canvas Fingerprinting to try to record my device. It is a process that loads through a website’s #JavaScript and will request an image and #hex #number from my #graphics chip. Most #browsers accept this request without the user realizing and their chips render a unique signature or #digital #fingerprint and send it back to the website’s servers.

I try to avoid financial companies getting such sensitive info – it can be used, sold and shared with other companies who could easily cross reference the #ID and influence any future transactions my device might make or insurance I might take out. Naturally I blocked the requests with Tor and crossed these companies off my list.




Many corporations have turned to Canvas Fingerprinting as a sneaky way to ID a device

The 4th website had a problem with Tor – some websites, especially those using Cloud Flare, deliberately block all Tor #relay s. To justify its existence, #CloudFlare tells them all #Tor #users are #hackers. This is rubbish of course and I ditched this website from my list along with the 5th one, which was full of #trackers.

Next, I went through the sixth one’s #online #form. It was not too intrusive and its trackers were manageable but I used a fake name, address, zip and age although I had to declare my relative’s correct medical conditions. I did the same to the 7th, which turned out to be cheaper quote and had a more user-friendly website.

Finally, I used my relative’s old Android to phone the company. Yes, that’s actually ring up and talk to a real person. This is still safer than doing this online, although phone-based transactions like #banking and #insurance claims are being phased out, some say at the insistence of #tracking companies and #spooks.

My relative’s #phone has #dual #sims and I’ve cleaned it as much as I can. The main #sim number is set to hide the #caller ID. I tell my relative to keep this one #private, never put it online or use it in two-step verifications. The other sim is set to do regular stuff. It always gets #spam. The first one NEVER does.

So I ring these guys to get a quote. I have to use #real names and details for this last hurdle. I get the quote and my relative nods and gives card details. They announce they are turning off recording of the call for the card details bit. Hmmm.

My relative is #happy with the #cost and I insist the process is much #safer and that there should little or no spam or #hacking after. Another satisfied #customer. All my cloak-and-dagger operations have paid off.

The next day my relative gets an unsolicited call “to talk about your life insurance”. “Sorry, wrong number” my relative replies and quickly rings me.

My pride is pricked. I rack my brain.

Then I remember the 2nd sim that gets all the spam – after I check it I realize it doesn’t have caller ID set to hidden. Although I used the safe sim to call the company, somehow their systems detected the other sim’s number.

This sim number could be on a hundred ‘Sucker Lists’ of course but this kind of spam process doesn’t usually kick in that quickly. They probably passed my relative’s details on to another department or a partner company. Caller ID is now turned off on both sims and I told my relative to block the insurance spam sales number.

Interestingly, the spam sim received another spam call once my relative had arrived at the vacation destination. This one was a recorded message in Chinese. Recorded messages are usually more dangerous – especially if we click or ring the number mentioned in the call.

However, it was disconnected quickly and the number blocked. I was a bit bemused by this type of spam call as it came from a roaming network based in the vacation country, but it is proof my relative’s spam sim is on an international Sucker List.

 
hey, #pluspora #users, if you want you can also try #friendica and / or #hubzilla ...
the #substantial #difference with #diaspora is that these two #servers #intercommunicate with many other servers "different" than those with which intercomunicated diaspora,
Bild/Foto
Bild/Foto



so you would have more #visibility, you would know more #people, and you would see many more posts
https://the-federation.info/

#googleplusrefugee #gplusrefugee

 
hey, #pluspora #users, if you want you can also try #friendica and / or #hubzilla ...
the #substantial #difference with #diaspora is that these two #servers #intercommunicate with many other servers "different" than those with which intercomunicated diaspora,
Bild/Foto
Bild/Foto


so you would have more #visibility, you would know more #people, and you would see many more posts
https://the-federation.info/

#googleplusrefugee #gplusrefugee

 

AT&T blacks out HBO, Cinemax for Dish, Sling TV users over carriage dispute


HN Discussion: https://news.ycombinator.com/item?id=18357190
Posted by CrankyBear (karma: 4407)
Post stats: Points: 128 - Comments: 73 - 2018-11-01T18:54:10Z

\#HackerNews #att #blacks #carriage #cinemax #dish #dispute #for #hbo #out #over #sling #users
HackerNewsBot debug: Calculated post rank: 109 - Loop: 136 - Rank min: 100 - Author rank: 31

 

Facebook exodus: 44 percent of American users ages 18-29 have deleted app


Overall, 24 percent of U.S. users have deleted the app while 42 percent have taken a break of several weeks or more.
Article word count: 339

HN Discussion: https://news.ycombinator.com/item?id=18328750
Posted by octosphere (karma: 2264)
Post stats: Points: 147 - Comments: 83 - 2018-10-29T16:26:44Z

\#HackerNews #18-29 #ages #american #app #deleted #exodus #facebook #have #percent #users
Article content:




[1]Sheryl Sandberg, chief operating officer of Facebook Inc., listens during a Senate Intelligence Committee hearing in Washington, D.C., U.S., on Wednesday, Sept. 5, 2018.
Andrew Harrer | Bloomberg | Getty Images
Sheryl Sandberg, chief operating officer of Facebook Inc., listens during a Senate Intelligence Committee hearing in Washington, D.C., U.S., on Wednesday, Sept. 5, 2018.

[2]Facebookʼs year of scandals is driving young users away from the platform, according to a [3]Pew survey.

Pew surveyed more than 3,400 U.S. Facebook users in May and June, and found that a whopping 44 percent of those ages 18 to 29 say theyʼve deleted the app from their phone in the last year. Some of them may have reinstalled it later.

Overall, 26 percent of survey respondents say they deleted the app, while 42 percent have "taken a break" for several weeks or more, and 54 percent have adjusted their privacy settings.

The results donʼt necessarily spell dire news for the company as a whole. The survey measures only the core Facebook app, not Facebook-owned Instagram, WhatsApp and Messenger, all of which remain popular and offer [4]a lot of room for revenue growth. In addition, it does not measure Facebook users outside the U.S., where growth has continued as North American usage has stalled.

Not a Scientific Survey. Results may not total 100% due to rounding.

On Wednesday, Facebook COO [5]Sheryl Sandberg testified before the Senate Intelligence Committee about Facebookʼs efforts to fight interference. However, former Facebook security chief [6]Alex Stamos recently warned that the U.S. is no better equipped to fight foreign interference in the 2018 midterm elections than it was in 2016. Stamos is one of seven senior executives who have [7]left or announced plans to leave Facebook this year.

The scandals are affecting Facebookʼs financial situation as well. The companyʼs stock [8]plunged more than 20 percent on a single day in July after Facebook warned on its earnings call of slowing ad growth and higher expenses related to fighting misinformation. Shares are off 1.4 percent in midday trading on Wednesday amid a broader decline in tech stocks.

Facebook didnʼt immediately respond to a request for comment.

WATCH: Facebookʼs Sandberg: Working on educating our users

References

Visible links
2. https://www.cnbc.com/quotes/?symbol=FB
3. http://www.pewresearch.org/fact-tank/2018/09/05/americans-are-changing-their-relationship-with-facebook/
4. https://www.cnbc.com/2018/07/26/facebook-still-has-potential-with-instagram-whatsapp-and-messenger.html
5. https://www.cnbc.com/sheryl-sandberg/
6. https://www.cnbc.com/2018/09/04/facebook-ex-security-chief-alex-stamos-warns-of-2018-election-hacking.html
7. https://www.cnbc.com/2018/09/01/all-the-facebook-executives-who-announced-departure-so-far-in-2018.html
8. https://www.cnbc.com/2018/07/25/facebook-earnings-q2-2018.html

HackerNewsBot debug: Calculated post rank: 125 - Loop: 117 - Rank min: 100 - Author rank: 43

 

Why Netflix Features Black Actors in Promos to Black Users


#actors #black #business #culture #features #netflix #promos #users #why

 
- #Mozilla may #offer #Firefox #users a #VPN #service, but there’s a #costly #catch


Mozilla is reportedly preparing to offer a VPN service to users of the Firefox browser to help protect users when surfing the web.
https://www.trustedreviews.com/news/firefox-vpn-3609357

 

Google Wants China. Will Chinese Users Want Google?


#business #china #chinese #google #users #want #wants #will

 

Apple Launches Portal for U.S. Users to Download Their Data


To continue, please click the box below to let us know you're not a robot.

HN Discussion: https://news.ycombinator.com/item?id=18240182
Posted by uptown (karma: 62502)
Post stats: Points: 210 - Comments: 63 - 2018-10-17T15:47:47Z

\#HackerNews #apple #data #download #for #launches #portal #their #users
Article content:

To continue, please click the box below to let us know youʼre not a robot.

HackerNewsBot debug: Calculated post rank: 161 - Loop: 158 - Rank min: 100 - Author rank: 107

 

How I’ve Attracted the First 500 Paid Users for My SaaS


You Don’t Have To Get Covered on Large Blogs, Why Churn Rate is Surprisingly Low, Spend a Lot of Time At User Forum, etc..
Article word count: 1329

HN Discussion: https://news.ycombinator.com/item?id=18216783
Posted by spiffytech (karma: 1771)
Post stats: Points: 207 - Comments: 23 - 2018-10-15T01:32:37Z

\#HackerNews #500 #attracted #first #for #how #ive #paid #saas #the #users
Article content:




Inkdrop

1. You Don’t Have To Get Covered on Large Blogs
2. Why Churn Rate is Surprisingly Low
3. Spend a Lot of Time At User Forum
4. Publish Roadmaps
5. Treat Paid Users as Special
6. Tell Your Strategy
7. Ignore All Competitors
8. Accept Your Incompleteness

Inkdrop was officially released two years ago with initial users gathered while it’s in beta. Since it’s a niche product and there are already a lot of similar apps like Evernote out there, Inkdrop has not ever got covered on any major news media or blogs so far. I have even not ever used any ads. Instead, I solely focused on making existing users happier and I wrote some blogposts about my ‘successful’ strategies on my product and my freelance career. Those gradually made growth through word of mouth.

So I made engagements almost from myself. The growth was always calm and stable — It’s better than making a buzz from large media because traffic they will generate would be a big spike making your servers too busy and a lot of inquiries you can’t handle at once, resulting in providing poor user support.

Don’t hurry. It’s not a startup rushing to an exit.

Number of paid accounts deleted per month

Customers are likely to continue using it through months unless they found any significant problem once they decided to subscribe the app. The recent churn rate is 2–3%, which is surprisingly low. The reason I guess is that developers are very particular about tools. They have been eagerly testing other apps out over the years and finally chose my app. That’s why they don’t switch to other app easily, like he says:
Your application is a life changer. I’ve tried numerous markdown based applications over the years and I’m so pleased to finally find a keeper! Awesome work! — James Lilliott

But they are always looking for better tools. Like me, they even try to create it by themselves. To keep the churn rate low, the app has to be kept fresh and stable.

Stats of our user forum

As I wrote in [1]this article, it’s important to focus on providing good user support in the early stage. And its importance doesn’t change in the growth phase. I quit using GitHub for support and deployed an official forum using [2]Discourse, an open source discussion platform with many plugins and REST API support. I integrated Inkdrop with it with Single Sign-On(SSO) so that I can see who on the service posts. And now, there are 264 topics and 1,367 posts created so far. 620 posts of those are mine.

Spending a lot of time at the forum is not a waste of time. As the number of posts increased, the forum works as FAQs and a history of my thoughts. Users google first when they got a suggestion, problem or question, then they find existing topics on the forum — just like Stackoverflow. So they can get an answer quickly and you can also avoid answering the same inquiry many times. And it results in that I can concentrate on other things.

Since it’s a personal project, users tend to worry about the possibility of the service close. In fact, it is always possible even if by a big company. But you can talk about the future of the service, about what’s coming next, so that users can have their expectations for it. Over the years, I publish a roadmap like following:
\* [3]The Future Work of Inkdrop — Dec 7, 2016 
 \* [4]The Next Roadmap of Inkdrop (vol.2) — Sep 26, 2017 
 \* [5]The Roadmap of Inkdrop Vol.3 — Sep 28, 2018

I guess it’s effective to make customers’ subscriptions longer because they can wait for features they want to be added, like him:
Inkdrop has been my go-to note app for some time now and I’m super pumped to hear about the new features. — Luke Stacey, from [6]a comment on the roadmap vol.3

And it even makes the app live longer — because such reaction motivates me, of course :)

Don’t be a secretive person. Open your thoughts about your product.

As I said I solely focused on making existing users happier for making growth, there are several ways I have taken to foster their loyalties.

I customized the forum to show a star badge only on paid users. It allows me to easily recognize whether a user is paid or not, and I could prioritize which topic to write a response first (though I have been replying to all quickly as possible).

Our forum has a restricted category where only paid users can view and post. I used it for discussing the next roadmap with customers. It’s a great way to make them feel special. Besides, they are so cooperative because they already understand its concept.

When developing the new mobile app, only paid users were allowed to test it out. They seemed to enjoy it and gave me many feedback. I was surprised that a few users finished their trial manually and purchased to try the beta version.

You are a part of your product. The more you got known by people, the more your product gets chances to be used. Blogging is a powerful way to attract people who potentially use your product. Yes, honestly, this blogpost is also part of my content marketing. Write anything about what you can ‘teach’, as Brian Clark says:
These days, people want to learn before they buy, be educated instead of pitched — Brian Clark

I think he is right — I hate being pitched. I don’t believe salesmen’s talk, promoted articles and advertisements because they only try to sell their products and informations they give are not helpful, useful, or even trustworthy. But I believe people who make me happy. So there are many people like me, as he says. How about you?

Teaching something is a good way to make people happy. It is just useful. You should have something you can teach. But it would be much better if you could write strategies than tips because there are quite few people talking about strategies. There are many people who can talk about how to solve a specific problem on JavaScript coding, etc. But, for example, a blogpost about [7]how to price yourself as a freelance developer would be more valuable. Actually, it has got 14.8k total views.

Again, you are a part of your product. Your blogposts have to be your story, not someone’s. People read your articles, then they will be interested in you. Some my customers said they would like to support me rather than my product. Telling your story would increase your product value.

You don’t have to care about competitors. It’s a waste of time. Because you know where to go. You can ignore even if they stole features your product has. Because you are the person who most understands your product, how it works and why it works.

If you often watch competitors too much, you will be affected by them and you will be too eager not to lose to them. Remember your first motivation. It is a niche product that solves your own problem, not for beating others. Similarly, they also have their own problems to solve. You can coexist with them.

People always talk about which product is the best. But it’s just one perspective on their needs. Everyone has a different need and problem. Your target is only people who are in the same boat. Keep going your direction.

Product is like a living creature. It will never be perfect. As it grew, you will get more work to do. Release it even if you think it is not perfect yet because every release is a feasibility test. You will find something new that you didn’t expect from users.

You will get many ups and downs on your way — A new feature might have a significant bug you haven’t noticed and it would cause some customers to quit. I recently experienced that but I would think it was a necessary process to make the app more reliable. You are not perfect. So is your product. Finish your work and see how it goes. Don’t be afraid.

References

Visible links
1. https://blog.inkdrop.info/how-i-built-a-markdown-editor-earning-1300-mo-profit-inkdrop-ddf6ad702c42
2. https://www.discourse.org/
3. https://blog.inkdrop.info/the-future-work-of-inkdrop-8c50c4e06e6c
4. https://blog.inkdrop.info/the-next-roadmap-of-inkdrop-vol-2-b40a70b5498d
5. https://blog.inkdrop.info/the-roadmap-of-inkdrop-vol-3-a32fc0cc42d
6. https://medium.com/@luke_2652/inkdrop-has-been-my-go-to-note-app-for-some-time-now-and-im-super-pumped-to-hear-about-the-new-e9c66da82242
7. https://blog.inkdrop.info/how-to-price-yourself-as-a-freelance-developer-3453dfd59d91

HackerNewsBot debug: Calculated post rank: 145 - Loop: 78 - Rank min: 100 - Author rank: 110

 

Google hid major Google+ security flaw that exposed users’ personal information


The company reportedly feared regulatory scrutiny
Article word count: 509

HN Discussion: https://news.ycombinator.com/item?id=18170174
Posted by cristiandan (karma: 63)
Post stats: Points: 115 - Comments: 17 - 2018-10-08T18:49:07Z

\#HackerNews #exposed #flaw #google #hid #information #major #personal #security #that #users
Article content:




Illustration: Alex Castro / The Verge

Google exposed the personal information of hundreds of thousands of users of its Google+ social network, the company [1]announced in a blog post this morning. The news, originally [2]reported by The Wall Street Journal ahead of Google’s announcement, means that Google+ profile information like name, email address, occupation, gender, and age were exposed, even when that data was listed as private and not public. However, Google says that it has no evidence to suggest any third-party developers were aware of the bug or abused it. The bug, affecting an API that was accessed by hundreds of developers, appears to have been active between 2015 and 2018.

The company says it closed the bug in March 2018 shortly after learning of its existence. The WSJ reports that the company chose not to report it because of fear of “immediate regulatory interest” that would lump Google in with Facebook, according to one source’s description of the incident. At the time, Facebook had just publicly disclosed that data mining firm Cambridge Analytica had [3]illegally purchased tens of millions of users’ profile information from a third-party app maker, who had gleaned that information from people who logged into a personality quiz and inadvertently granted the app access to their friends list.

Google says it discovered the bug as part of an effort called Project Strobe, which was launched to “review of third-party developer access to Google account and Android device data and of our philosophy around apps’ data access,” according to Ben Smith, the blog post author and a vice president of engineering. As a result of the breach, the company is [4]shutting down the consumer-facing element of Google+, noting that 90 percent of sessions lasted less than five seconds. About 500,000 user profiles were affected by the breach, Smith notes.

In the post, Smith gives a rationale for not disclosing the bug earlier:
Every year, we send millions of notifications to users about privacy and security bugs and issues. Whenever user data may have been affected, we go beyond our legal requirements and apply several criteria focused on our users in determining whether to provide notice. 

 Our Privacy & Data Protection Office reviewed this issue, looking at the type of data involved, whether we could accurately identify the users to inform, whether there was any evidence of misuse, and whether there were any actions a developer or user could take in response. None of these thresholds were met in this instance.

The Google+ shutdown will take place over the course of the next 10 months, concluding in August of 2019. It still plans to make Google+ available as an enterprise product for companies, which is a curious move for a product that had a massive, exploitable bug built into a core API for three years. “We’ve decided to focus on our enterprise efforts and will be launching new features purpose-built for businesses. We will share more information in the coming days,” Smith writes.

Update 10/8, 2:45PM ET: Added Google’s rationale for not disclosing the bug earlier.

References

Visible links
1. https://www.blog.google/technology/safety-security/project-strobe/
2. https://www.wsj.com/articles/google-exposed-user-data-feared-repercussions-of-disclosing-to-public-1539017194?mod=e2tw
3. https://www.theverge.com/2018/3/19/17141266/facebook-cambridge-analytica-user-data-donald-trump-campaign-2016-election
4. https://www.theverge.com/2018/10/8/17951890/google-plus-shut-down-security-api-change-gmail-android

HackerNewsBot debug: Calculated post rank: 82 - Loop: 276 - Rank min: 80 - Author rank: 210

 

Google+ is shutting down after massive data breach





#Google is #shutting #down Google+ for consumers following a disclosure on Monday that the #private #data of hundreds of thousands of #users on its disappointing #social-network were potentially #exposed because of a #bug the #Alphabet owned company kept #quiet.

The #glitch gave outside developers possible #access to #private #profile #data of Google+ users, though Google says that it found no evidence that any developers were even aware of the bug or that any profile data were misused.

The #WallStreetJournal was the first to report the #news.

According to Google, the bug was patched this past March and that profiles of up to 500,000 Google+ users were potentially #affected. Google says that the #data was limited to optional profile fields that included a person’s #name, #email address, #occupation, #gender and #age. The company added that the glitch did not impact…

#GooglePlus #cool #shutdown #end

 

WalkMe ActionBot understands enterprise user's needs


#actionbot #enterprise #needs #understands #users #walkme

 

Facebook blocked users from posting some stories about its security breach


Some users are reporting that they are unable to post today’s big story about a security breach affecting 50 million Facebook users. The issue appears to only affect particular stories from certain…
Article word count: 352

HN Discussion: https://news.ycombinator.com/item?id=18098957
Posted by okket (karma: 30887)
Post stats: Points: 164 - Comments: 14 - 2018-09-29T06:06:38Z

\#HackerNews #about #blocked #breach #facebook #from #its #posting #security #some #stories #users
Article content:

Bild/Foto

Some users are reporting that they are unable to post today’s big story about a [1]security breach affecting 50 million Facebook users. The issue appears to only affect particular stories from certain outlets, at this time one story from [2]The Guardian and one from the [3]Associated Press, both reputable press outlets.

When going to share the story to their news feed, some users, including members of the staff here at TechCrunch who were able to replicate the bug, were met with the following error message which prevented them from sharing the story.

According to the message, Facebook is flagging the stories as spam due to how widely they are being shared or as the message puts it, the system’s observation that “a lot of people are posting the same content.”

Update: After attention was drawn to it, the bug appears to be resolved, according to updates on [4]Facebook’s Twitter account. We still don’t have more official information about how or why the behavior occurred.

To be clear, this isn’t one Facebook content moderator sitting behind a screen rejecting the link somewhere or the company conspiring against users spreading damning news. The situation is another example of Facebook’s automated content flagging tools marking legitimate content as illegitimate, in this case calling it spam. Still, it’s strange and difficult to understand why such a bug wouldn’t affect many other stories that regularly go viral on the social platform.

This instance is by no means a first for Facebook. The platform’s automated tools — which operate at unprecedented scale for a social network — are well known for at times censoring legitimate posts and [5]flagging benign content while failing to detect harassment and hate speech. We’ve reached out to Facebook for details about how this kind of thing happens but the company appears to have its hands full with the bigger news of the day.

While the incident is nothing particularly new, it’s an odd quirk — and in this instance quite a bad look given that the bad news affects Facebook itself.
[6]Everything you need to know about Facebook’s data breach affecting 50M users

[7]IFrame

References

Visible links
1. https://techcrunch.com/2018/09/28/everything-you-need-to-know-about-facebooks-data-breach-affecting-50m-users/
2. https://www.theguardian.com/technology/2018/sep/28/facebook-50-million-user-accounts-security-berach
3. https://apnews.com/65986276c04449ffb3e795ce0eef29d4
4. https://twitter.com/facebook/status/1045796897506516992
5. https://www.businessinsider.com/facebook-declaration-of-independence-hate-speech-2018-7
6. https://techcrunch.com/2018/09/28/everything-you-need-to-know-about-facebooks-data-breach-affecting-50m-users/
7. https://techcrunch.com/2018/09/28/everything-you-need-to-know-about-facebooks-data-breach-affecting-50m-users/embed/#?secret=fDljf7I0wD

HackerNewsBot debug: Calculated post rank: 114 - Loop: 303 - Rank min: 100 - Author rank: 69
Facebook blocked users from posting some stories about its security breach

 

Facebook Network Breach Impacts Up to 50M Users


The company was hacked at one of the most difficult times in its history. It still faces fallout over its role in a Russian disinformation campaign.
Article word count: 417

HN Discussion: https://news.ycombinator.com/item?id=18094823
Posted by coloneltcb (karma: 38661)
Post stats: Points: 146 - Comments: 26 - 2018-09-28T16:47:09Z

\#HackerNews #50m #breach #facebook #impacts #network #users
Article content:




Image
Mark Zuckerberg of Facebook. One of the company’s challenges has been convincing users that it is responsible enough to handle the wealth of data that it has on them.CreditCreditJosh Edelson/Agence France-Presse — Getty Images

By [1]Mike Isaac and [2]Sheera Frenkel

SAN FRANCISCO — Facebook on Friday said an attack on its computer network led to the exposure of information from nearly 50 million of its users.

The company discovered the breach earlier this week, finding that attackers had exploited a feature in Facebook’s code that allowed them to take over user accounts. Facebook fixed the vulnerability and notified law enforcement officials.

More than 90 million of Facebook’s users were forced to log out of their accounts Friday morning, a common safety measure for compromised accounts.

Facebook said it did not know the origin or identity of the attackers, nor had it fully assessed the scope of the attack. The company is in the beginning stages of its investigation.

The discovery of the hack comes at one of the most difficult times in Facebook’s history. The company has dealt with fallout over its role in a widespread Russian disinformation campaign around the 2016 presidential election.

The company is facing the threat of regulation from Washington over concerns of whether it has grown too powerful. And Facebook is still reeling from the fallout over its role in the Cambridge Analytica scandal. The British analytics firm may have [3]improperly obtained the data of up to 87 million Facebook users.

One of Facebook’s most significant challenges has been convincing its users that it is responsible enough to handle the incredible wealth of data the company handles. More than 2 billion people use Facebook every month, and another two billion separately use WhatsApp, a messaging app owned by Facebook, and Instagram, the Facebook-owned popular photo-sharing app.

“We have a responsibility to protect your data, and if we can’t then we don’t deserve to serve you,” Mr. Zuckerberg said [4]in a statement regarding Cambridge Analytica earlier this year.

Even before Friday’s disclosure, Facebook was facing multiple Federal investigations into the company’s broader data sharing and privacy practices. The Securities and Exchange Commission [5]has opened an investigation into Facebook’s statements on Cambridge Analytica.

To contain the fallout, Facebook said it has instituted strict data-sharing policies with third-parties, and has [6]scaled back the amount of data it would share with developers in the future. The company suspended access to more than 400 third-party apps after an audit of the thousands of outside apps connected to Facebook.

Follow Mike Isaac and Sheera Frenkel on Twitter: [7]@MikeIsaac and [8]@sheeraf

References

Visible links
1. http://www.nytimes.com/by/mike-isaac
2. https://www.nytimes.com/by/sheera-frenkel
3. https://www.nytimes.com/2018/04/04/technology/mark-zuckerberg-testify-congress.html
4. https://www.facebook.com/zuck/posts/10104712037900071
5. https://www.nytimes.com/2018/07/02/technology/facebook-federal-investigations.html
6. https://www.nytimes.com/2018/03/21/technology/mark-zuckerberg-q-and-a.html
7. https://twitter.com/MikeIsaac
8. https://twitter.com/sheeraf

HackerNewsBot debug: Calculated post rank: 106 - Loop: 12 - Rank min: 100 - Author rank: 180

The New York Times: Facebook Network Breach Affects Up to 50 Million Users (By MIKE ISAAC and SHEERA FRENKEL)


 
- #Google #Uses #AI to #Predict #Floods and #Warn #Users in #India


A new collaboration between Google and India's CWC will now provide effective accurate flood predictions to help individuals mitigate the effects of these devastating natural disasters.
https://interestingengineering.com/google-uses-ai-to-predict-floods-and-warn-users-in-india

 

Zoho.com CEO says domain with 40M users suspended for abuse complaint


“@HeatherJonesRS @BoyumUsa @zoho There were a total of 3 complaints in 2 months and we took action on 2 of them immediately and one is pending investigation. We serve 40 million users. 3 complaints in…
Article word count: 791

HN Discussion: https://news.ycombinator.com/item?id=18059792
Posted by achynet (karma: 82)
Post stats: Points: 194 - Comments: 60 - 2018-09-24T17:55:18Z

\#HackerNews #40m #abuse #ceo #complaint #domain #for #says #suspended #users #with #zohocom
Article content:

Bild/Foto

[1] [IMG][2]Zoho‏Verified account @zoho [3]5h5 hours ago
\*  
 \* 

Our [4]http://Zoho.com domain is blocked and [5]http://tierra.net our domain registrar is not responding. Can someone help us reach their senior executive team? Weʼre seeking urgent help in reaching the executives of this company: [6]https://www.tierra.net/company ?[7]pic.twitter.com/ewKMf3oZlZ

[8] [IMG][9]Boyum IT - USA‏ @BoyumUsa [10]4h4 hours ago
\*  
 \* 

Replying to [11]@zoho

Can you assure us that once this is fix this will never happen again?

[12] [IMG][13]Sridhar Vembu‏ @svembu [14]4h4 hours ago
\*  
 \* 

Replying to [15]@BoyumUsa [16]@zoho

We are working hard to identify why the domain was taken down by the registrar in the first place. Once we do that, we will take alternative steps so this never happens. We apologize sincerely but this issue is well beyond our control and our domain was taken down with no notice!

[17] [IMG][18]Heather Jones‏ @HeatherJonesRS [19]4h4 hours ago
\*  
 \* 

Replying to [20]@svembu [21]@BoyumUsa

[22]pic.twitter.com/bXPF7P56vW

[23] [IMG][24]Sridhar Vembu‏ @svembu [25]3h3 hours ago
\*  
 \* 

Replying to [26]@HeatherJonesRS [27]@BoyumUsa [28]@zoho

There were a total of 3 complaints in 2 months and we took action on 2 of them immediately and one is pending investigation. We serve 40 million users. 3 complaints in 2 months.

[29] [IMG][30]micah‏ @crookedleaf [31]30m30 minutes ago
\*  
 \* 

Replying to [32]@svembu [33]@HeatherJonesRS and

honestly, i call bull. 3 complaints in 2 months is nowhere near enough to get action taken, especially if you resolved 2 and the 3rd was pending. you donʼt get shut down that easily. there must have been more than 3 in 2 months, and you must not have taken action.

[34] [IMG][35]Sridhar Vembu‏ @svembu [36]28m28 minutes ago
\*  
 \* 

Replying to [37]@crookedleaf [38]@HeatherJonesRS and

We run services for tens of millions of users. We receive complaints ourselves and take action. Complaints at a domain registrar level is very rare and this action by them is totally unacceptable when we are the ones with the responsibility.

[39] [IMG][40]micah‏ @crookedleaf [41]22m22 minutes ago
\*  
 \* 

Replying to [42]@svembu [43]@HeatherJonesRS and

i work in this industry and complaints at the domain registrar level ARE very common. if you are being told otherwise, then you are being told wrong. as well, suspensions on this level only happen in cases of extreme abuse, or repeatedly ignoring them for a long time

[44] [IMG][45]Sridhar Vembu‏ @svembu [46]19m19 minutes ago
\*  
 \* 

Replying to [47]@crookedleaf [48]@HeatherJonesRS and

Please look at twitter history or social media to see how many people complain about this. Anyone running an email service goes through spam and phishing complaints and we have an active team to investigate and respond with balance because "ban and ask later" is not good.

[49] [IMG][50]Douglas Muth (Giza)‏ @dmuth [51]2h2 hours ago
\*  
 \* 

Replying to [52]@svembu [53]@HeatherJonesRS and

Just to throw this out, I noticed thereʼs no DMARC policy on [54]http://zoho.com . Might want to consider one. [55]https://dmarc.org/ for more info. Feel free to DM me if you have questions. I wrote the 7th largest DMARC report generator in the world. :-)[56]pic.twitter.com/1FakZl8GMs

[57] [IMG][58]Sridhar Vembu‏ @svembu [59]1h1 hour ago
\*  
 \* 

Replying to [60]@dmuth [61]@HeatherJonesRS and

Thanks will look into this.

[62] [IMG][63]Varun Krishnan‏Verified account @varunkrish [64]2h2 hours ago
\*  
 \* 

Replying to [65]@svembu [66]@HeatherJonesRS and

Please move your domain away from the current provider. Seems unreasonable for them to take your domain down

[67] [IMG][68]Paul Stuffins‏ @PaulStuffins [69]1h1 hour ago
\*  
 \* 

Replying to [70]@varunkrish [71]@svembu and

Wow, your registrar is pretty crap security wise, giving out private information to essentially randos on the ʼnet! Personally I would move away from them for that reason alone!

[72] [IMG][73]Andy Gambles‏ @andygambles [74]49m49 minutes ago
\*  
 \* 

Replying to [75]@svembu [76]@zoho

Maybe look at an alternative domain for email sending to avoid such an issue in future. Hope you sort it out. Best of luck Zoho products are great and this is just unfortunate.

[77] [IMG][78]Rehan Yar Khan‏ @rehanyarkhan [79]54m54 minutes ago
\*  
 \* 

Replying to [80]@svembu [81]@HeatherJonesRS and

Its pretty shocking the arrogance of this domain regsitrar. Sue them. Millions inconveninved and a brand tarnished.

[82] [IMG][83]The Analyst Shark‏ @Tiburon_DADA [84]39m39 minutes ago
\*  
 \* 

Replying to [85]@svembu [86]@HeatherJonesRS and

[87]@SwiftOnSecurity not sure if you were aware.

[88] [IMG][89]MEEM 🥧‏ @MEEMfinds [90]40m40 minutes ago
\*  
 \* 

Replying to [91]@svembu [92]@HeatherJonesRS and

I donʼt care if there were thousands of phishing complaints. suspending a domain like [93]http://Zoho.com is irresponsible, unacceptable. I am glad I donʼt have any services with TierraNet. I would transfer out asap. try a trusted name like [94]@MarkMonitor.

[95] [IMG][96]Kyle Cunningham‏ @codeincarnate [97]1h1 hour ago
\*  
 \* 

Replying to [98]@svembu [99]@HeatherJonesRS and

Sounds like itʼs time to find a new registrar [100]🤔

[101] [IMG][102]Brian Sullivan‏ @preciseselling [103]3h3 hours ago
\*  
 \* 

Replying to [104]@svembu [105]@HeatherJonesRS and

Am looking for a response to this as well. I had a webinar scheduled for 100 people today and ZOHO goes down 10 minutes before it. Really bad stuff.

[106] [IMG][107]Duncan Hodgson‏ @duncanjhodgson [108]3h3 hours ago
\*  
 \* 

Replying to [109]@svembu [110]@HeatherJonesRS and

Extremely worrying if it is going to be 24-48 hours until the services are back up... is this your understanding of the situation Sridhar?

References

Visible links
1. https://twitter.com/zoho
2. https://twitter.com/zoho
3. https://twitter.com/zoho/status/1044249648993525760
4. https://t.co/1kTxV1lG8N
5. https://t.co/aKok68kzo1
6. https://t.co/K34d0OXtFX
7. https://t.co/ewKMf3oZlZ
8. https://twitter.com/BoyumUsa
9. https://twitter.com/BoyumUsa
10. https://twitter.com/BoyumUsa/status/1044260043808485376
11. https://twitter.com/zoho
12. https://twitter.com/svembu
13. https://twitter.com/svembu
14. https://twitter.com/svembu/status/1044260540950831104
15. https://twitter.com/BoyumUsa
16. https://twitter.com/zoho
17. https://twitter.com/HeatherJonesRS
18. https://twitter.com/HeatherJonesRS
19. https://twitter.com/HeatherJonesRS/status/1044265138340155392
20. https://twitter.com/svembu
21. https://twitter.com/BoyumUsa
22. https://t.co/bXPF7P56vW
23. https://twitter.com/svembu
24. https://twitter.com/svembu
25. https://twitter.com/svembu/status/1044265646739996673
26. https://twitter.com/HeatherJonesRS
27. https://twitter.com/BoyumUsa
28. https://twitter.com/zoho
29. https://twitter.com/crookedleaf
30. https://twitter.com/crookedleaf
31. https://twitter.com/crookedleaf/status/1044310736204267520
32. https://twitter.com/svembu
33. https://twitter.com/HeatherJonesRS
34. https://twitter.com/svembu
35. https://twitter.com/svembu
36. https://twitter.com/svembu/status/1044311279043698688
37. https://twitter.com/crookedleaf
38. https://twitter.com/HeatherJonesRS
39. https://twitter.com/crookedleaf
40. https://twitter.com/crookedleaf
41. https://twitter.com/crookedleaf/status/1044312844202725376
42. https://twitter.com/svembu
43. https://twitter.com/HeatherJonesRS
44. https://twitter.com/svembu
45. https://twitter.com/svembu
46. https://twitter.com/svembu/status/1044313460656361473
47. https://twitter.com/crookedleaf
48. https://twitter.com/HeatherJonesRS
49. https://twitter.com/dmuth
50. https://twitter.com/dmuth
51. https://twitter.com/dmuth/status/1044295700043976705
52. https://twitter.com/svembu
53. https://twitter.com/HeatherJonesRS
54. https://t.co/VsCZ2nKsCt
55. https://t.co/iEhkjuMpLM
56. https://t.co/1FakZl8GMs
57. https://twitter.com/svembu
58. https://twitter.com/svembu
59. https://twitter.com/svembu/status/1044296218610823168
60. https://twitter.com/dmuth
61. https://twitter.com/HeatherJonesRS
62. https://twitter.com/varunkrish
63. https://twitter.com/varunkrish
64. https://twitter.com/varunkrish/status/1044280832700047361
65. https://twitter.com/svembu
66. https://twitter.com/HeatherJonesRS
67. https://twitter.com/PaulStuffins
68. https://twitter.com/PaulStuffins
69. https://twitter.com/PaulStuffins/status/1044301862512603137
70. https://twitter.com/varunkrish
71. https://twitter.com/svembu
72. https://twitter.com/andygambles
73. https://twitter.com/andygambles
74. https://twitter.com/andygambles/status/1044306062554406913
75. https://twitter.com/svembu
76. https://twitter.com/zoho
77. https://twitter.com/rehanyarkhan
78. https://twitter.com/rehanyarkhan
79. https://twitter.com/rehanyarkhan/status/1044304865806049280
80. https://twitter.com/svembu
81. https://twitter.com/HeatherJonesRS
82. https://twitter.com/Tiburon_DADA
83. https://twitter.com/Tiburon_DADA
84. https://twitter.com/Tiburon_DADA/status/1044308599214919683
85. https://twitter.com/svembu
86. https://twitter.com/HeatherJonesRS
87. https://twitter.com/SwiftOnSecurity
88. https://twitter.com/MEEMfinds
89. https://twitter.com/MEEMfinds
90. https://twitter.com/MEEMfinds/status/1044308400404926466
91. https://twitter.com/svembu
92. https://twitter.com/HeatherJonesRS
93. https://t.co/GdsHBNhF8c
94. https://twitter.com/markmonitor
95. https://twitter.com/codeincarnate
96. https://twitter.com/codeincarnate
97. https://twitter.com/codeincarnate/status/1044299907505561608
98. https://twitter.com/svembu
99. https://twitter.com/HeatherJonesRS
101. https://twitter.com/preciseselling
102. https://twitter.com/preciseselling
103. https://twitter.com/preciseselling/status/1044278180134211591
104. https://twitter.com/svembu
105. https://twitter.com/HeatherJonesRS
106. https://twitter.com/duncanjhodgson
107. https://twitter.com/duncanjhodgson
108. https://twitter.com/duncanjhodgson/status/1044266245275750400
109. https://twitter.com/svembu
110. https://twitter.com/HeatherJonesRS

HackerNewsBot debug: Calculated post rank: 149 - Loop: 104 - Rank min: 100 - Author rank: 820

 
- #Google #secretly #logs #users into #Chrome whenever they log into a Google #site
Browser maker faces backlash for failing to inform users about Chrome Sync behavioral change.
https://www.zdnet.com/article/google-secretly-logs-users-into-chrome-whenever-they-log-into-a-google-site/

 

Google Suppresses Memo Revealing Plans to Closely Track Search Users in China


The company forced employees to delete the document, which stated that a Chinese partner would have “unilateral access” to user data.
Article word count: 1264

HN Discussion: https://news.ycombinator.com/item?id=18041368
Posted by halestock (karma: 348)
Post stats: Points: 185 - Comments: 75 - 2018-09-21T17:45:12Z

\#HackerNews #china #closely #google #memo #plans #revealing #search #suppresses #track #users
Article content:




Google bosses have forced employees to delete a confidential memo circulating inside the company that revealed explosive details about a plan to launch a censored search engine in China, The Intercept has learned.

The memo, authored by a Google engineer who was asked to work on the project, disclosed that the search system, codenamed Dragonfly, would require users to log in to perform searches, track their location — and share the resulting history with a Chinese partner who would have “unilateral access” to the data.

The memo was shared earlier this month among a group of Google employees who have been organizing internal protests over the censored search system, which has been designed to remove content that China’s authoritarian Communist Party regime views as sensitive, such as information about democracy, human rights, and peaceful protest.

According to three sources familiar with the incident, Google leadership discovered the memo and were furious that secret details about the China censorship were being passed between employees who were not supposed to have any knowledge about it. Subsequently, Google human resources personnel emailed employees who were believed to have accessed or saved copies of the memo and ordered them to immediately delete it from their computers. Emails demanding deletion of the memo contained “pixel trackers” that notified human resource managers when their messages had been read, recipients determined.

The Dragonfly memo reveals that a prototype of the censored search engine was being developed as an app for both Android and iOS devices, and would force users to sign in so they could use the service. The memo confirms, as The Intercept [1]first reported last week, that users’ searches would be associated with their personal phone number. The memo adds that Chinese users’ movements would also be stored, along with the IP address of their device and links they clicked on. It accuses developers working on the project of creating “spying tools” for the Chinese government to monitor its citizens.

People’s search histories, location information, and other private data would be sent out of China to a database in Taiwan, the memo states. But the data would also be provided to employees of a Chinese company who would be granted “unilateral access” to the system.

To launch the censored search engine, Google set up a “joint venture” partnership with an unnamed Chinese company. The search engine will “blacklist sensitive queries” so that “no results will be shown” at all when people enter certain words or phrases, according to documents [2]seen by The Intercept. Blacklisted search terms on a prototype of the search engine include “human rights,” “student protest,” and “Nobel Prize” in Mandarin, [3]said sources familiar with the project.

According to the memo, aside from being able to access users’ search data, the Chinese partner company could add to the censorship blacklists: It would be able to “selectively edit search result pages … unilaterally, and with few controls seemingly in place.”

That a Chinese company would maintain a copy of users’ search data means that, by extension, the data would be accessible to Chinese authorities, who have broad powers to obtain information that is held or processed on the country’s mainland. A central concern human rights groups [4]have expressed about Dragonfly is that it could place users at risk of Chinese government surveillance — and any person in China searching for blacklisted words or phrases could find themselves interrogated or detained. Chinese authorities are well-known for routinely targeting critics, activists, and journalists.

“It’s alarming to hear that such information will be stored and, potentially, easily shared with the Chinese authorities,” said Patrick Poon, a Hong Kong-based researcher with the human rights group Amnesty International. “It will completely put users’ privacy and safety at risk. Google needs to immediately explain if the app will involve such arrangements. It’s time to give the public full transparency of the project.”

On August 16, two weeks after The Intercept [5]revealed the Dragonfly plan, Google CEO [6]Sundar Pichai told the company’s employees that the China plan was in its “early stages” and “exploratory.” However, employees working on the censored search engine were instructed in late July, days before the project was publicly exposed, that they should prepare to get it into a “launch-ready state” to roll out within weeks, pending approval from officials in Beijing.
“It will completely put users’ privacy and safety at risk.”

The memo raises new questions about Pichai’s claim that the project was not well-developed. Information stored on the company’s internal networks about Dragonfly “paints a very different picture,” it says. “The statement from our high-level leadership that Dragonfly is just an experiment seems wrong.”

The memo identifies at least 215 employees who appear to have been tasked with working full-time on Dragonfly, a number it says is “larger than many Google projects.” It says that source code associated with the project dates back to May 2017, and “many infrastructure parts predate” that. Moreover, screenshots of the app “show a project in a pretty advanced state,” the memo declares.

Most of the details about the project “have been secret from the start,” the memo says, adding that “after the existence of Dragonfly leaked, engineers working on the project were also quick to hide all of their code.”

The author of the memo said in the document that they were opposed to the China censorship. However, they added, “more than the project itself, I hate the culture of secrecy that has been built around it.”

The memo was first posted September 5 on an internal messaging list set up for Google employees to raise ethical concerns. But the memo was soon scrubbed from the list and individuals who had opened or saved the document were contacted by Google’s human resources department to discuss the matter. The employees were instructed not to share the memo.

Google reportedly [7]maintains an [8]aggressive security and investigation team known as “stopleaks,” which is dedicated to preventing unauthorized disclosures. The team is also said to monitor internal discussions.
“More than the project itself, I hate the culture of secrecy that has been built around it.”

Internal security efforts at Google have ramped up this year as employees have raised ethical concerns around a range of new company projects. Following the revelation by [9]Gizmodo and [10]The Intercept that Google had quietly begun work on a contract with the military last year, known as Project Maven, to develop automated image recognition systems for drone warfare, the communications team moved swiftly to monitor employee activity.

The “stopleaks” team, which coordinates with the internal Google communications department, even began monitoring an internal image board used to post messages based on internet memes, according to one former Google employee, for signs of employee sentiment around the Project Maven contract.

Google’s internal security team consists of a number of former military and law enforcement officials. For example, LinkedIn lists as Google’s head of global investigations Joseph Vincent, whose resume includes work as a high-ranking agent at the U.S. Immigration and Customs Enforcement agency’s Homeland Security Investigations unit. The head of security at Google is Chris Rackow, who has described himself as a former member of the Federal Bureau of Investigation’s hostage rescue team and as a former U.S. Navy SEAL.

For some Google employees, the culture of secrecy at the company clashes directly with the company’s public image around fostering transparency, creating an intolerable work environment.

“Leadership misled engineers working on [Dragonfly]about the nature of their work, depriving them of moral agency,” said a Google employee who read the memo.

Google did not respond to a request for comment on this story.

References

Visible links
1. https://theintercept.com/2018/09/14/google-china-prototype-links-searches-to-phone-numbers/
2. https://theintercept.com/2018/08/08/google-censorship-china-blacklist/
3. https://theintercept.com/2018/09/14/google-china-prototype-links-searches-to-phone-numbers/
4. https://theintercept.com/2018/08/28/google-china-censorship-plan-human-rights/
5. https://theintercept.com/2018/08/01/google-china-search-engine-censorship/
6. https://theintercept.com/2018/08/17/internal-meeting-reveals-how-google-bosses-misled-staff-on-their-china-censorship-plan-here-are-the-questions-they-must-answer/
7. https://www.businessinsider.com/google-has-internal-website-for-employees-to-report-whistleblowers-2016-6
8. https://arstechnica.com/tech-policy/2016/12/anonymous-googler-files-suit-against-his-employer-over-secrecy-policies/
9. https://gizmodo.com/google-is-helping-the-pentagon-build-ai-for-drones-1823464533
10. https://theintercept.com/2018/03/06/google-is-quietly-providing-ai-technology-for-drone-strike-targeting-project/

HackerNewsBot debug: Calculated post rank: 148 - Loop: 116 - Rank min: 100 - Author rank: 49

 

gnulinux a


this are some commands to start working with #commandline or a teminal in #gnulinux alike systems.

$pwd
$ls
$ll
$dir
$man name_of_any_program
$mkdir name_of_desire_directory
$cd ..
$cd \

add #users
$sudo useradd -m -s /bin/bash name_of_new_user
$sudo passwd same_user_name

$sudo useradd -m /bin/sh another_new_user
$sudo gedit /etc/passwd
read the lines in /etc/passwd.
modify another_new_user line, add at the end the word: false
save
this will block another_new_user to use #Shell for example.
---------------------------------------------------------------
$sudo apt-get update
$sudo apt-get install net-tools
$sudo apt-get install htop
$sudo apt-get install sl

#bash stands for bourne again shell.

You may find useful to experiment with commands using kvm or a virtual machine.